Frequently Asked Questions

Here are some of our most frequently asked questions about us at AGS, and the specifics of the services we provide to our customers.

Looked for something that’s not listed? Get in touch with our friendly team for more information.

Air Freight

No matter the service you’re undertaking with us, we have a 24/7 customer portal where the details of your shipment are completely visible. Plus, you can access all your documentation.

Yes. Our experts are qualified in handling and transporting all classifications of dangerous goods within accordance to IATA regulations.

We work with a wide range of unit load devices, so that our services can cater to your requirements. Why not get in touch with our team for a bespoke quote?

No matter the size, type and frequency of your cargo, at AGS we’re dedicated to providing a service that fits you. Our list of air freight services includes, full charter, part charter, consolidation and warehousing. Why not take a look at our air freight services page?

Sea Freight

No matter the service you’re undertaking with us, we have a 24/7 customer portal where the details of your shipment are completely visible. Plus, you can access all your documentation.

The different shipping container sizes are ideal for varying cargo types, sizes and weights. We’ve outlined some of these key differences below, however get in touch with our expert team for bespoke recommendations.

  • Dry Containers are used primarily for general purpose cargo
  • Open Top Containers are for over-height cargo and top loading
  • Flat Rack Containers are for heavy loads, oversized cargo, construction or building equipment and machinery.
  • Ventilated Containers are for cargo that requires ventilation, usually dry goods that can expire.
  • Refrigerated Containers suit temperature controlled goods.
  • High Cube Containers are for cargo larger than that will fit in the 40-Foot Standard Dry Container
  • Tank Containers are for foodstuffs, oils and chemicals.

All come in 20 and 40, and occasionally 45-Foot options, in the case of the High Cube Dry Container.

We can provide specialist dangerous goods shipping no matter whether you’re transporting these via rail, sea, road or air. Just get in touch with our teams for a bespoke quote.

Whether you’re in need of a full container (FCL), part container (LCL) or a roll-on roll-of (RoRo), at AGS we can provide bespoke transport regardless of your requirements.

We provide industry-leading sea freight services across a global network regardless of volume. Why not get in touch with our experts for a free quote?

No matter the service you’re undertaking with us, we have a 24/7 customer portal where the details of your shipment are completely visible. Plus, you can access all your documentation.

Road Freight

No matter the service you’re undertaking with us, we have a 24/7 customer portal where the details of your shipment are completely visible. Plus, you can access all your documentation.

We can provide specialist dangerous goods shipping no matter whether you’re transporting these via rail, sea, road or air. Just get in touch with our teams for a bespoke quote.

We provide end-to-end services that get your goods from A to B in record time, using the most suitable and trusted routes.

We work with key destinations on a global network, but we’re specialists in offering road transport within the USA, China and Canada. See our road freight services page for more details.

By providing an array of transportation vehicles of all sizes and capabilities, we cater to your bespoke requirements for our freight transport by road. Speak to our team and see how we can help.

Dangerous Goods

The classification of dangerous goods is complex in accordance with the IATA – get in touch with our team for specialist advice on the services you might require.

Our teams are not only experts during the transport of your sensitive goods, but we can also advise on the type, class and specific requirements your cargo calls for. Get in touch with our team today

Yes – we have experienced teams who are qualified to handle, ship and package all classifications of Dangerous Goods from class 1 – 9. Take a look at our dangerous goods shipping services for more information.

General Questions

It is a vital document used at various stages during the shipping process, to inform of the particulars of your cargo. It’s used for transport agencies, government authorities and customers.

Speak to our team about the required documentation for your cargo, for expert advice.

A Packing List can go by other names, occasionally the bill of parcel, unpacking note, packaging slip, manifest, delivery docket. It is a document that outlines the contents, dimensions and weight of each container.

Yes! We’re dedicated to providing services that cater to you, no matter the size, type or frequency of your cargo. Just get in touch with our experts and see what we can do.

Contact our team for a bespoke quote that fits your requirements, and we’ll be happy to help.